Medical Conditions

Passengers with medical conditions must have their doctor liaise with our airline doctor at least 3 days, but no less than 24 hours, before departure to obtain approval for air travel. Our [Medical Travel Advice] offers detailed guidance on carrying medications, necessary documentation, and special in-flight needs to ensure a safe journey.

Special Assistance Inquiries

For inquiries or special assistance requests, contact our Special Handling Desk Team:
Phone: (+675) 327 3614
Fax: (+675) 327 3308
Email: special.handling@airniugini.com.pg

For general customer service:
Email: customer.svc.sup@airniugini.com.pg | cs.duty.mgr@airniugini.com.pg | customer.svc@airniugini.com.pg
Domestic: (+675) 327 3840/3300
International: (+675) 327 3384

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