Making it Easy
Whether you prefer online check-in, mobile check-in, airport kiosks, or traditional counters, this guide ensures you are well-informed about all available check-in procedures and timings.
Check-in Options:
- Online and Mobile Check-In: Check-in opens 24 hours before departure, allowing you to select your seat and receive a digital boarding pass. This option is ideal for saving time and avoiding queues at the airport. Please note that the [online check-in] service is unavailable for flights originating from Australia and Japan.
- Traditional Check-in Counters: For passengers preferring in-person assistance, our friendly staff are available at airport check-in counters to help with your check-in, baggage drop, and any special requests.
Flight Check-in Times:
- International Departure: Check in at least 3 hours before departure to ensure timely boarding for international flights.
- Domestic Departure: Check in 2 hours before departure for a smooth domestic flight experience.
Online Check-In Specifics:
- Travelling with Checked Baggage: Arrive at the airport 90 minutes before departure to drop off checked baggage.
- Carry-on Luggage Only: Arrive at least 60 minutes before departure to verify documentation.
Check-in Counters Close:
- Counters close 45 minutes before departure for both domestic and international flights. Please ensure timely check-in to avoid denied boarding.
Boarding:
- Boarding begins 30 minutes before departure. Be at the gate on time to avoid delays.
Travel During Peak Periods:
- During busy periods, allow extra time for check-in to ensure a smooth travel experience.
